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General

9

Can I post anonymously?
Who is Dr. Ohad?
Is Self Help Doctor a replacement for traditional face-to-face therapy?
Is Self Help Doctor effective?
Is Self Help Doctor right for me?
Can I consult with you before making a decision?
Can I schedule a therapy session with a therapist?
I am a therapist. How can I utilize Self Help Doctor?
Info for Affiliates

Course Content

4

Are the lessons provided via Zoom?
How many weekly lessons are in the full course?
How long is each weekly lesson?
Can I get help if I get stuck in the course?

Technical Issues

11

I am unable to jump to the latest lesson, I keep getting redirected to the first lesson.
Is my privacy and security protected?
How do I log in to the course?
How do I access my courses?
What if I don’t remember my password?
Videos are laggy when I try to watch the lessons
Video is stuck / won’t play / stopped working
When I try to access the course, I’m being redirected to register/checkout/pay again.
I can’t stay logged in to the site. After logging in, it shows me as logged out again.
I can’t access the course on the Firefox / DuckDuckGo / Brave browser
I’m having technical problems accessing or using the course. What do I do?

Billing & Payment

7

What currencies do you accept?
How do I close my account or stop my subscription?
Can I sample the online course before registering?
For how long will I have access to the course?
How do I update my billing info?
What is the refund policy for the online course?
Can I get reimbursed by my insurance company for the self help course?

ClickBank

1

For ClickBank Customers Only

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Technical Issues

I am unable to jump to the latest lesson, I keep getting redirected to the first lesson.
Is my privacy and security protected?
How do I log in to the course?
How do I access my courses?
What if I don’t remember my password?
Videos are laggy when I try to watch the lessons
Video is stuck / won’t play / stopped working
When I try to access the course, I’m being redirected to register/checkout/pay again.
I can’t stay logged in to the site. After logging in, it shows me as logged out again.
I can’t access the course on the Firefox / DuckDuckGo / Brave browser
I’m having technical problems accessing or using the course. What do I do?

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